Privacy Policy

1. Introduction

GetCar ("we", "our", or "us") operates the GetCar website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our car rental services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, date of birth, driver's license information, passport number, residential address
• Payment Information: Credit card numbers, bank account details (processed securely through payment gateways)
• Booking Information: Rental dates, vehicle preferences, pickup location, return location
• Vehicle Usage Data: GPS data, mileage, fuel information, damage reports
• Communication Data: Correspondence with our support team, feedback, and reviews
• Device Information: IP address, browser type, operating system, referring URLs
• Cookies and Tracking: We use cookies to enhance user experience and analytics

3. How We Use Your Information

We use the information we collect in the following ways:

• To process car rental reservations and payments
• To provide customer support and respond to inquiries
• To send booking confirmations and rental reminders
• To improve our website and services
• To prevent fraud and enhance security
• For marketing purposes (with your consent)
• To comply with legal obligations

4. How We Protect Your Data

We implement appropriate administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using SSL/TLS technology and stored securely.

5. Disclosure of Your Information

We may share your information with the following third parties only when necessary:

• Payment processors and financial institutions
• Insurance companies (for rental coverage)
• Vehicle tracking and maintenance service providers
• Law enforcement when required by legal obligations
• Other parties only with your explicit written consent

6. Your Privacy Rights

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to object to processing of your information
• Right to opt-out of marketing communications

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any personal information.

9. Children's Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal data from minors. If we discover we have collected data from a child, we will delete it immediately.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

GetCar Car Rental
Address: Qoqol, 8 Mardanov Gardashlary, Bakı 1000
Email: info@getcar.az
Phone: +994509997997

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any material changes on this page with an updated effective date. Your continued use of our services constitutes your acceptance of the updated policy.